Privacy Policy

Introduction

Welcome to The Outdoor Playgrounds. We are committed to protecting your privacy and providing a safe, useful service that helps families find great outdoor spaces for their children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, express interest in obtaining information about us or our products and services, participate in activities on the Service, or otherwise contact us. This information may include:

• Identity Information: Your name, username, and profile picture
• Contact Information: Email address, phone number, and mailing address
• Account Information: Password and security questions
• User Preferences: Saved parks, search history, and notification settings
• Family Information: Ages of children (provided optionally to enhance park recommendations)

1.2 User-Generated Content

We collect information you provide when you contribute to the Service, including:

• Reviews and ratings of parks
• Photos you upload
• Comments and responses
• Park feature updates and corrections
• Reports of safety concerns or maintenance issues

1.3 Usage Data

We automatically collect certain information when you access or use the Service, including:

• Device Information: Device type, operating system, browser type, mobile network information, and device identifiers
• Usage Information: Pages or features viewed, time spent on pages, navigation paths, and interactions with the Service
• Log Data: IP address, access times, and referring website addresses
• Performance Data: Error reports, crashes, and system activity

1.4 Location Information

With your consent, we collect and process location information to provide location-based services, such as:

• Finding parks near your current location
• Calculating distances to parks
• Providing directions to parks
• Recommending parks based on your location patterns

You can control location permissions through your device settings or browser, but this may limit certain features of the Service.

1.5 Park Information Sources

Our database of park information is compiled from various publicly available sources, including:

• Public government databases and websites
• Open data initiatives
• User contributions and corrections
• Public mapping services

We make no representations about the accuracy or completeness of this information and encourage users to verify critical information before visiting parks.

2. How We Use Your Information

2.1 Service Provision and Improvement

We use your information to:

• Create and manage your account
• Provide and maintain the Service
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Send you technical notices, updates, security alerts, and support messages
• Understand how users interact with the Service to improve functionality
• Develop new features, products, and services

2.2 Personalization

We use your information to personalize your experience, including:

• Recommending parks based on your preferences, location, and past activity
• Customizing content and features to match your interests
• Remembering your preferences and settings
• Tailoring notifications to your interests

2.3 Communications

We may use your information to communicate with you about:

• Service updates and new features
• Parks that match your interests or are near your location
• Responses to your reviews, comments, or reported issues
• Promotional offers and surveys (with your consent)
• Administrative messages and security alerts

2.4 Research and Analytics

We use data to:

• Analyze usage patterns and trends
• Conduct research to improve the Service
• Generate insights about park usage and preferences
• Create aggregated, anonymized datasets
• Evaluate the effectiveness of our features and communications

2.5 Premium Features

If you purchase premium features, we use your information to:

• Process your one-time payment
• Provide access to premium features
• Verify your premium status when you log in
• Maintain records of your purchase

All premium purchases are final and non-refundable. Payment information is processed by our secure payment processors and is not stored on our servers beyond what is necessary for record-keeping purposes.

2.6 Legal Compliance and Protection

We may use your information to:

• Comply with applicable laws, regulations, and legal processes
• Enforce our Terms of Service and other agreements
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Protect the rights, property, and safety of our users, our company, and others

3. How We Share Your Information

3.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, including:

• Cloud storage providers
• Payment processors
• Email delivery services
• Analytics providers
• Customer support services
• Marketing and advertising partners

These service providers are contractually obligated to use your information only as needed to provide services to us and are required to maintain the confidentiality of your information.

3.2 Aggregated and Anonymized Data

We may share aggregated, anonymized data that does not identify any individual user. This data may be used for research, analysis, and improving public spaces. This information cannot be used to identify you personally.

3.3 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

3.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:

• Enforce our Terms of Service and other agreements
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public

3.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no electronic transmission or storage technology is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4.1 Security Measures

Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Staff training on data protection
• Monitoring systems for suspicious activity

4.2 Data Breach Procedures

In the event of a data breach that affects your personal information, we will:

• Notify affected users as required by applicable law
• Provide information about the breach and our response
• Take steps to minimize harm and prevent future breaches

4.3 Your Role in Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• Notifying us immediately of any unauthorized access to your account
• Ensuring your device and network security when accessing the Service

5. User Rights and Controls

5.1 Account Information

You can review and change your personal information by logging into the Service and visiting your account settings page. You may also email us at info@theoutdoorplaygrounds.com with your request.

5.2 Communication Preferences

You can control communications from us by:

• Adjusting notification settings in your account
• Clicking "unsubscribe" in email communications
• Contacting us directly to opt out of specific communications

5.3 Location Data

You can control location tracking through:

• Device settings (enabling/disabling location services)
• Browser settings (allowing/blocking location access)
• In-app controls for location features

5.4 Data Access and Portability

Depending on your location, you may have the right to:

• Access the personal information we have about you
• Receive your personal information in a structured, commonly used format
• Transmit your data to another service

5.5 Deletion and Restriction

You may have the right to request:

• Deletion of your personal data (subject to legal obligations)
• Restriction of certain processing activities
• Correction of inaccurate personal information

To exercise these rights, please contact us at info@theoutdoorplaygrounds.com.

5.6 Account Deletion

You may request to delete your account by contacting us at info@theoutdoorplaygrounds.com. Upon deletion:

• Your personal profile information will be removed
• Your account credentials will be deleted
• Your user-generated content (reviews, comments, etc.) may remain on the Service in an anonymized form
• We will retain certain information as required by law or for legitimate business purposes

If you have purchased premium features, account deletion does not entitle you to a refund, as all premium purchases are final.

6. Children's Privacy

6.1 Age Restrictions

The Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any personal information on the Service.

6.2 Parental Involvement

We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal information on the Service without their permission.

6.3 Collection from Children

If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers. If you believe we might have any information from or about a child under 13, please contact us at info@theoutdoorplaygrounds.com.

7. Data Retention and Processing

7.1 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7.2 Data Storage

Your information may be stored and processed in the United States or any other country where we, our affiliates, or service providers maintain facilities. If you are located in a different country, your personal information may be transferred across international borders.

7.3 Data Processing

By using the Service, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than those of your country.

8. Third-Party Services

8.1 Links to Other Websites

The Service may contain links to other websites, applications, or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

8.2 Social Media Features

The Service may include social media features, such as the Facebook "Like" button or sharing widgets. These features may collect your IP address and the page you are visiting on the Service, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing them.

8.3 Analytics and Advertising

We may use third-party analytics services to analyze how users use the Service. These services may use cookies, web beacons, and other tracking technologies to collect information about your use of the Service. We may also work with third-party advertising partners to show you ads for products and services you might be interested in.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: